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Anthony Saunders

1 reviews

0 helpful votes

0 disagrees

monitoring whatsapp channel

We’re a visa service center, and our goal is to respond quickly to every client question about visa services. Previously, we manually scrolled through multiple WhatsApp groups “Visas to Europe,” “Schengen Express,” and “Consular Services” often missing important messages in the noise. After integrating the WhatsApp group monitoring bot, we added those three communities, set keywords like “Schengen,” “work visa,” and “tourist visa,” and the bot began instantly forwarding only relevant inquiries to a dedicated chat.

Whenever someone posted “what documents are needed for Schengen,” “urgent work visa for Poland,” or “how much is a tourist visa,” the bot alerted us within seconds. We could reply in minutes, schedule a consultation, and close the request. In the first month, we handled over forty inquiries, and 30 % converted immediately into clients. Our daily monitoring time dropped from several hours to ten minutes, and service quality improved thanks to instant feedback.

8.2

Excellent

№4 в категории MONITORING-MESSANGER

Monitoring WhatsApp Groups (Chat tracking bot)

The WhatsApp group monitoring service via a bot service completely changes the approach to finding customers and managing communities. The bot can be deployed in just a couple of clicks: you send the /start command, connect the necessary groups via invitations or participants' phone numbers, and set keywords and stop words. After that, the bot starts tracking every new message around the clock and filtering out spam, off-topic posts, and advertising mailings leaving only those posts that are really important for your business. Every time a request such as “looking for a plumber,” “need a math tutor,” or “where to order catering for an anniversary” appears in the group, the bot instantly sends you a notification in your personal chat or directly to your CRM. You no longer need to scroll through the feed manually: all hot leads appear in one place, ready for immediate processing. This gives you a real advantage over your competitors you are the first to offer a solution and close the deal while the user is still actively searching. At the same time, the bot collects complete analytics on activity: how many relevant mentions there were during the day, which keywords worked best, and when group members are most active. All this data is visualized in simple graphs and summary tables that can be viewed in the chat or downloaded as CSV/XLS for further analysis. This makes it easy to understand where to focus your efforts which groups have better leads, which phrases generate more responses, and how to adjust filters for maximum effectiveness. Customers who already use this bot service report a significant reduction in advertising costs and an increase in conversions. For example, the owner of a cleaning company reduced the cost of a lead from €5 to €1.2 and increased the number of orders by 40%, while foreign language tutors receive 10–15 new requests per month without a single targeted campaign. All you need is time to meet with the client and a high-quality service offering. Implementing the bot service requires no technical skills and takes no more than five minutes. The first notifications will arrive within hours of setup, and you will feel how much time is freed up for strategic tasks. The bot works without breaks or days off, ensuring that no important request goes unnoticed, and you can focus on what really matters developing your business and communicating with clients.

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