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От Logan Hoffman | a year ago
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I'll start with the biggest hassle - verification on WhiteBIT. It was a real headache. 🤯 At first I thought everything would go smoothly, but no. Applied once, waited, waited, waited..... and finally rejected. Thought maybe there was something wrong with the photo, reshot it, sent it again. And again rejected. On the third time already started to get nervous - the money on the account hangs, and I can not use them. Had to write to support, but the answers were slow and not too informative. 😕
And now the second problem - an attempt to withdraw a large sum. Everything was done according to the rules, verification documents have already passed, the money should have quietly come out. But suddenly the exchange blocked the withdrawal. At first I didn't even understand what was wrong. They demanded a bunch more documents to confirm the origin of the funds. I went through full verification, and here it is! I started to look into it, but WhiteBIT answers were vague, and everything was delayed for more than a month. 🙄
But what you can't take away from WhiteBIT is the user-friendliness after all that agony. Once you're already in the system, the selection of cryptocurrencies will make anyone happy. The interface is quite intuitive, after a week of use you already feel like a fish in water. So these are such contradictory impressions - on the one hand, the nervousness with verification and withdrawal of money, and on the other hand - quite a pleasant and convenient place to trade crypto. 🤷♂️