On July 11, 2023, we were supposed to fly from Memmingen to Podgorica on Wissair flight 4490. The flight was suddenly canceled when we were at the gate. We did not receive warning letters about the cancellation of the flight. We (at that time I was 74 years old, my husband was 84 years old) were not offered any help / support from the airline. No immediate alternatives were offered. We had to fly to meet our children and grandchildren to celebrate my 75th birthday. The airline offered us to fly on July 15, but I explained to them that it does not make sense, because my birthday is July 14, and my whole family gathered to meet me in Montenegro. The airline literally stole 2 days from me and ruined all our plans. We were under serious stress and had to buy another plane ticket. Our financial losses include not only the cost of 2 new tickets (€425.90 for 2 tickets from Nuremberg to Tirana), but also train tickets from Augsburg to Memmingen (€36), from Memmingen to Augsburg (€36), train tickets by train from Augsburg to Nuremberg (36 euros), transfer from Tirana to Montenegro (100 euros). The WizzAir staff at the FMM airport were extremely indifferent and did not help anyone. No alternative flights to nearby airports, nothing. They just yawned and wanted to get rid of us as soon as possible. The money for the canceled flight has not yet been returned to us. Terrible airline, do not recommend.