Sponsored Review

460 reviews
100 helpful votes
72 disagrees

whitebit experience review

From Sponsored Review | a year ago
460 reviews
100 helpful
72 useless
WhiteBIT site operation. 😓 When I first came to the site, I expected to see a clear and fast interface, but the reality turned out to be quite different. The pages loaded terribly slow. And it's not just my internet talking, checked on different devices. Especially annoying when you need to urgently check price information or make a transaction. And also, seemingly elementary function - switching languages. I could not find how to do it. As a result, I had to use the Russian version of the site, where the main page did not load properly at all. The second big problem is the execution of trade orders. 😠 This is where I really felt inconvenience. Several times I placed an order to sell cryptocurrency, but for some reason the system executed it as a buy order. Imagine my frustration when I tried to sell the currency profitably and instead bought it at an unfavorable price. I contacted the support team, but it was no better there. Answers came with a big delay, and some of my questions went unanswered. Another problem is that it is almost impossible to open an order when the market fluctuates a lot. The platform just hangs, and all your plans for fast trading are ruined. Nevertheless, WhiteBIT has its advantages. For example, the choice of cryptocurrencies on the exchange is quite wide, which, of course, pleases. Also, when the site works properly, the interface turns out to be quite user-friendly and intuitive. After a week of use, you start to feel more confident. So, despite all the above problems, the exchange still has potential. However, these serious shortcomings, especially those related to the technical side and support service, seriously worsen the overall impression of working with the platform. 🤔
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